Shipping policy
Shipping Policy
Thank you for shopping with Norca! We’re committed to getting your order to you quickly and safely. Please read our shipping policy below for details on processing times, shipping options, and more.
Processing Time:
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification when your order has shipped. During high-volume periods such as sales or holidays, processing times may be slightly longer.
Shipping Rates and Delivery Estimates:
We offer the following shipping options:
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Standard Shipping (U.S.): Estimated delivery in 5–11 business days. Cost calculated at checkout or free on orders over $125.
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Expedited Shipping (U.S.): Estimated delivery in 3–5 business days. Cost calculated at checkout or free on orders over $125.
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International Shipping: Estimated delivery in 7–21 business days. Cost calculated at checkout.
Please note that delivery times are estimates and may vary due to factors beyond our control.
International Shipping:
We offer international shipping to most countries. Shipping costs will be calculated at checkout based on your location and order weight. Customs duties and taxes may apply and are the responsibility of the customer.
Order Tracking:
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to become available.
Shipping Restrictions:
We do not currently ship to P.O. Boxes or APO/FPO addresses. Some products may be subject to restrictions based on the destination country’s regulations.
Questions?
If you have any questions about your order or shipping details, please contact us at sales@norcaswim.com. We’re happy to help!